Last updated: August 15, 2026
Appointment requests
The appointment form collects the information needed to review and respond to a mobile-detailing request: name, phone number, optional email address, vehicle type and identification or specialty-vehicle description, requested service, city or ZIP code, an optional preferred date, vehicle details or message, and contact consent.
How request information is used
The information is used to review the requested service, discuss vehicle condition, and contact the customer to confirm the service, final price, location, and appointment time. Submitting the form does not create or guarantee an appointment.
Delivery and processing
Form submissions are sent to Basin, the form-processing service used to store submissions in the business dashboard and send the configured notification email. Basin processes the submitted information to receive the request and deliver the notification. The website does not maintain a separate customer database or intentionally publish appointment information.
Photos
The online form does not currently accept photo uploads. Frankie may arrange to review vehicle photos directly after responding to a request.
Spam protection
The form uses Basin's SpamCheck protection, duplicate detection, invalid-email filtering, and a hidden honeypot field to help screen automated or invalid submissions. Basin may process technical request information needed for these protections.
Analytics
Website analytics are currently disabled. If analytics are enabled later, this policy will be updated to describe the active provider and data flow.
Contact
Have a privacy question? Call or text 760-717-6037, or use the contact form.